The process of helping search engines, small businesses and web searchers find agreement.
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When A Picture Doesn’t Speak A Thousand Words

When a picture doesn't speak 1000 words.

Search engine optimization isn’t something most of the small businesses in my part of the world think they need. A business refusing SEO before now suddenly finds itself without any walk-in traffic because the tourist attraction next door closed its doors for good. Another long time business open since 1961 finds itself in trouble because competitors are taking over the web.

What makes it even worse is that both of the small business’ Web Sites are nothing but a series of .jpeg images embedded in hollow HTML documents where even the clickable links aren’t keyworded. Yikes!

Many web developers produce .jpeg mock-ups of sites and send them to clients for approval – these mock-ups aren’t meant for Google and only represent rough, tidy design layouts needed to proceed onto the real work of building the site.

There are some (thankfully not many) web developers selling sites that are essentially mock-ups – pictures that don’t say anything to the search engines at all – sites that will never be searchable for content – pictures that speak no words. These “Web Sites” are sometimes given away free by friendly people not interested in charging any money. But whether they are free or paid for there’s a serious dis-service being done to the person who relies on a site to get more business.

As an SEO I’ve run into many all FLASH and all .jpeg web sites – sites that often look gorgeous – that the site owner simply loves to death and can’t a) bear to part with or b) see why re-doing the site should be any more expensive than the original picture(s) they paid for. If only I could sell real estate the same way those “JPEG Graphic Web Designers” do. Here’s a picture of a house, have fun living in it.

My pity and sympathy goes out to the small business owners who have Web Sites made of  nothing but photos. So, in 400 words or less, a decent SEO can almost promise clients the world (and usually deliver) because virtually anything they do will spike sites like these in the rankings and gain these small businesses much improved results.

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TWITTER – THE GREAT EXPERIMENT

Today just about everywhere we go there are references to Twitter – on television talk and comedy shows, in the news and in newspapers as everyone tries to take advantage of Twitter’s benefits (both imagined and real). Here are my experiences with Twitter over the past year and a half.

Twitter isn’t for everyone.

If what you want to do is build business, depending on the type of business you own and your location, twitter may not be for you. If you have an online business (selling products, services, subscriptions, information etc), are an affiliate marketer or a published (or soon to be published) author twitter may be for you.

If you fall even loosely into any of those categories then Twitter may be for you. Rae Hoffman (@Sugarrae on Twitter) did a case study on using Twitter for brand development and more recently re-visited that commercial twitter case study. Of my many clients and friends who could benefit from Rae’s advice none of them (that I know of) have read or incorporated any of her ideas into building their own brands. If you’ve stumbled across this post and are a go-getter in need of the best help there is then visit the above links. Seriously.

If you have a local business in a fairly rural area and sell nothing over the web then Twitter may not be a good business tool for you. For example: I live in Hernando Florida and through various search methods have found approximately two hundred Twitter users in Hernando County. After following all of them I found that only two actually use twitter. Added to those are the two I introduced to Twitter and that’s a total of five that I know of.

Chef Audrey’s Eclectic Cafe (on Twitter as @ChefAudreysCafe) probably won’t see a flood of increased business by using Twitter if there are only five people using Twitter in our county. If Chef Audrey’s Eclectic Cafe were in NYC or LA population density alone might provide hundreds or even thousands of local Twitter users online actually using Twitter – so if you’re in a metropolitan area with a local non-internet sales based business or if you have a lot of very active local Tweeters your chances are better.

Twitter is many things.

Twitter is essentially an online chat forum that shares many similarities with the old IRC (Internet Relay Chat) rooms around since DOS. Where IRC chat rooms (groups) have the potential to hide the dark murky side of reality, hidden from just about everyone and not searched by the search engines, Twitter is open and breezy with everything said by everyone viewable by anyone and indexed by Google – thus searchable – except for the odd number of people who keep their updates (known as tweets) private.

Twitter is a great marketing tool for those who blog professionally since they can tweet new posts immediately and a number of their followers will likely take a look at what they have written, and in some cases leave comments.  Twitter is a great way to share links to valuable resources in any field you’re interested in. Following those who blog and write or do research in the fields of your choice and you’ll have access to enough resources to keep you up to date and busy all day (even ahead of network television and radio news).

Twitter is a great way to become aware people in your field and people in fields related to yours. It’s even a way to learn of fields related to your own that you yourself were not aware even existed.

Perhaps most importantly (and most dangerously) is Twitter’s charming friendly faced user icons, profiles and pictures. Resource sharing is fine. Article publishing and reading are also good. Building a brand recognition through tweet-marketing posts, PR positions and being “real” through lively back & forth banter between company employees / officers, affiliates and friends is a sure way to make your Twitter presence a class act people will want to follow.

What’s in it for you?

You’ll have to try it to find out, but beware! When gas was expensive I tweeted all day or talked on the phone. Not being on the road socializing with local business owners in the area I socialized with people on Twitter.

What I did was explore Twitter first, watch what people interesting to me were doing, look for patterns in their behavior (that they themselves might not have been aware of) and get a better idea of how to make it work.

As a former (fourteen year) New York Hilton bartender I got to know hundreds of international businessmen and women from Wall Street to banking to precious stones, gold, pharmaceuticals. I handled Twitter like a bartender, joking with a few, learning what I could, keeping my eyes and ears open and generally engaging people socially in a good natured manner hoping to learn.

Having done that much now I think it’s time for me to back off from Twitter and get to work using Twitter, but not tweeting as much. Developing my own strategy and brand and working more closely with Rae Hoffman and Lisa Barone through www.SugarRae.com and www.OutspokenMedia.com since Rae’s direction is awesome.

I believe that fewer tweets from me & much more focus on selected target group’s links will make twitter the perfect social media awareness tool for me.

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MediSoft Sucks…

STRESS VS SUCCESS

First: I’m going to tell you how to fix MediSoft, but first a few paragraphs fo rant to feel better (jump to the end of paragraph 3 now to learn how to fix MediSoft). Networking sucks, programmers suck, information technology sucks, upgrading software sucks, support calls that charge money suck, AT&T / Cingular definitely sucks…

It all sucks and here’s why I now do SEO – in one word: Honesty. Honesty is responsible for my change toward SEO. The search engines aren’t totally immune from shady dealings but since they are free (and freely chosen or rejected) people choose the one that performs the best for them and have no other criteria in mind. Read more »

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Extracting Images from MS Word Docs and PDFs

If you’ve been designing web sites for a while then you know how often clients have problems sending you text and images in a format that you can use. Usually they will send MS Word Documents with images added, or even worse, they’ll send PDFs.

Taking screen shots of the embedded images is trying, at best, and copying text from PDFs causes weird line breaks to occur. The images from the Word Docs aren’t full sized but squeezed small by the client, and they’re almost always skewed. Read more »

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Content isn’t Just Words.

Content includes not just words, but pictures, plug-in games and even videos. Here’s one I found for your enjoyment:

let yourself feel. from Esteban Diácono on Vimeo.

When someone types a term that your site has been optimized for the search engines into Google, Google knows how long that person who clicks on the link Google has delivered stays on your site before clicking back and returning to Google. If someone clicks a Google provided link to your site and immediately returns by hitting the back Button, Google surmises that the page content on your site did not match the search term very well. Your page will not stay on top very long. After this happens repeatedly, Google will drop your site down and put it a few pages back.

Therefore, part of the reason for “engagement” is to keep people on your site long enough so that the Google and the other search engines will get the impression that your site is a better match than it might actually be. This provides two advantages to you. First, it gives you more time to create and polish better content. Second, it saves you from having to wait for the search engines to re-index your web site and move it back to page one.

The object of engagement should not be relied upon all by itself for an extended period of time because repeat visits won’t occur for long once people have visited your site a few times and see that nothing has changed.

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Affiliate Marketing – Breaking In

Breaking into Affiliate Marketing.

Breaking into Affiliate Marketing is one of those kick me in the ass type subjects. Plenty of places to sign up to join, such as Pepperjam’s Affiliate Marketing program, Commission Junction / BFAST, Affiliate Fuel, LinkShare, Performics, eAdvertising and others… But my main problem with getting started is that I don’t know exactly what merchants are signed up with each one.

I know the niche I want to build my Affiliate site around already, so I also know my products. I don’t want to sell crap, and I know the difference between what is crap, and what isn’t. Right now I’m thinking of contacting a few dozen merchants myself and finding out what affiliate marketing programs they are signed up with, or possibly working directly with the merchants themselves….  Time passes by. Read more »

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Slammed With Business

Slammed with business.

Just got slammed with tons of work (I won’t mention clients sites or names in this post) on a few sites. One is going ahead with a national sales campaign, another has had less than great sales due to the cyclical nature of her business (and nothing can be done to make more people buy during certain months) so I’m trying to impress upon her more strongly the importance of using her blog and Twitter, and getting to know people. People like you, reading my blog right now (yeah, you, my one visitor – what year is this now that you’re finally reading this? 2065? – BTW if it is 2065 I’m already dead, or pretty close to it).

So, I’m supposed to be in three places (all emergencies of course), a medical office printer is moving the text over towards the left of the page and creating a shadow on what should be color portions of the printout. An Outlook Express has stopped working and business has ground to a halt without it (plus a few other issues). A third business’ laptop is shutting itself down unexpectedly at odd intervals… and I have to get a whole website reproduced in four versions by noon, preferably yesterday. That’s the short list. (You would think I’d be overjoyed, wouldn’t you?)

PS – I know most of this stuff has nothing to do with SEO, but part of the nature of the beast of working on web sites is that people find out you can also do everything from networking to operating system troubleshooting and computer repair. Slap a lollipop on my head and call me sucker. :)

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Helping Businesses do Better with SEO

Helping Businesses through SEO.

Brooksville Computer has been working with ESP Botanicals on a fairly regular basis helping it to gain in the rankings. The efforts began paying off with increased sales, a better site, more than triple the traffic to the site and far more information available for prospective clients searching for help relieving psoriasis and other skin condition problems. Multi-media objects of engagement and many testimonials have been added, and a newsletter sign-up is new as well. SEO works best as a longer term commitment with companies that have room in their budgets to spend at least a few hundred dollars a month for monitoring, posting, link building, competition analysis etc. so course changes can be made on the site while it’s still working well. Otherwise general slowdowns might be misattributed to the economy in general and not something the competition has been doing to take away customers.

Another site recently receiving some attention is Hernando County’s Hill House Bed and Breakfast in Brooksville. With a small budget not much time can be spent so optimization will be far slower, but the beginning results are showing up in the search engine return pages even now at this early stage.

Getting the word out in as many different places as possible can help a business become better known. A lot of great businesses selling great stuff suffer from simply not being found, so placing a story about that business can help.

More stories at Great Stuff
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Too Much Great Stuff in Brooksville, Owned by Cathy Merco

Brooksville PC is in the planning stages of breaking into Affiliate Marketing through a partnership arrangement with a corporation in Florida wishing to diversify and expand its earnings. Affiliate Marketing is a field requiring excellent SEO skills, and is a multi-specialty field involving many different aspects of marketing. This venture will occupy most of my time for the first several months to insure the best chance of success. More on this as it progresses.

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Reply to SEO goes back Underground in 2009

I had originally intended this to be a reply to http://www.johnon.com/694/seo-kickbacks.html but it was deemed “a bit spammy” :)

SEO Going Underground.

At fourteen years of age I was just old enough to be around during the Hippie days, sort of, when the “Establishment” was anyone who was established and holding power. Web designers don’t start out as SEOs, they start out building small sites for local businesses and friends (the way I did when I was in IT working on networks in Manhattan). My fellow network engineers sneered at web designers, calling them idiots and losers… but I thought it would be a great creative outlet and started designing sites. Optimization “help” came from an old friend who had been an SEO in the dot com days running a site called ApartmentFashion.com that made millions of dollars, receiving hundreds of thousands of hits a week – and her advice was essentially to stuff a lot of keywords, and get reciprocal links. Well, of course, she being one of the “old guard” and I figured who would know better, I went ahead and did it. But it was 1993 and it didn’t work any more (I didn’t have the heart to tell her, she’d been out of the business a few years) and so I sought to learn SEO on my own. Three years of “in-between” learning while I worked on networks didn’t teach me much, a few dozen books and seven hefty web developers proposals Hernando County gave me to dissect and translate into English for them so they could hire a firm began getting me in shape, and one day I noticed that I was getting a few page one results for key phrases competing against fifty million other pages. I figured I was ready to make a decision about becoming an SEO so I could help people make money from the web. I bought some tools, paid for some services, read more books and blog posts and went to SEO Meet-ups in Tampa. Read more »

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New to SEO? Expect to be Ignored.

What’s The Difference Between The Well Known Established SEOs and The Newer SEOs?

Web Analytics.

When I was a kid I remember that I had gone out across the street to play soldier. I had my toy cap pistol and that was all. All of a sudden though, about five other kids showed up that I had never seen before, also playing soldier, and I yelled “Hey, can I play with you guys?” The answer was no.

So even at that early age I realized that the reason why was that their toys were better than mine. I really didn’t like these kids now. So I went back across the street to my garage and put on my plastic army helmet, my web belt with the canteen and mess-kit, my green denim “army” shirt and grabbed my white bolt action rifle that my cousin Richard gave me after he finished military school (a real rifle, but made so it would no longer fire) and went back across the street to play army. All by myself. It took literally two minutes for the new kids to notice me and immediately ask me to play with them.

Disgusted with the transparency and predictability of these buffoons I said no. I Pretended to play for a few more minutes, got bored with the head game I was playing, and went home.

The newer well rounded serious SEO shouldn’t be fooled by the “famous” webmasters with a lot of high page rank sites. They have so much page rank because their domains have a lot of age on them. Ranking a new site (such as your site) is not something they can likely do much better than any other good SEO (except they can throw some of their own “old site” link juice at a newer site, but they can’t do it all the time or permanently).

Aaron Wall says: “A site like SeoToday would not get to the top of the search results if it were launched today, but because it was launched many years back and was easy to link at back then it has many authoritative industry related links that help keep it ranked well in Google.” That says it all – It was EASY to get many authoritative links a long time ago – and they are still there today. The same way these “greats of SEO” got their links easily, they now hoard and jealously guard their link equity and refuse to pass it on. They won’t play with anyone else who doesn’t have toys as nice as theirs – and if someone else came along with toys nicer than theirs, they would immediately act nice and suddenly want to share.

Furthermore, Aaron Wall says: “If you want to outrank established websites you can’t just replicate what they have done, you also have to do unique and link worthy things that will help you overcome their early market lead and the self-reinforcing effects of search.”

He’s right. New sites can’t rank against older ones unless they do a whole lot more and go way out of their way. You can’t merely be equal to the well aged domains, you have to be better. Almost like moving to a new town and being stopped by the good old boy network, almost like women in the workforce, almost like minorities trying to get equal pay and work conditions – if you have a new web site you are NOT going to benefit from having one of these “greats” (They’re not really great, they’ve just been around longer!) working on your business site. Aaron Wall himself has said it (read his story here).

So unless you can pull a couple of “bigger better toys” in the form of really old domains out of your hat, expect to be ignored. One old time very famous SEO / Affiliate Marketer I’m acquainted with wrote that she had been approached by more than one SEO back in the late 90′s and had learned with their help. She is now in the position to help others, the same way that she was helped, but won’t.

The old SEOs snapped up the biggest company contracts during and after the dot com days and are riding high on huge contract profits. Fame keeps them on the speaking tours and seminar circuits where huge companies send representatives to listen to what they have to say, and who hire them for even more jobs. These seminars and speaking deals are some of their most guarded toys – and when they speak, even when Matt Cutts of Google speaks, they don’t reveal anything that any good SEO doesn’t already know. Not only that, but these established SEOs working the circuits aren’t even performing the work themselves any more, but are instead employing newer SEOs to do the work for them (that’s ironic, isn’t it?).

If they were to start again today with all of their current skills and brand spanking new domains with no fame and no budgets (hey, famous people get paid a lot – newbie no-names have no track records), they wouldn’t do much better than anyone else, and maybe they would do worse. With no big checks coming in, no powerful authority links to their sites, no money for speaking tours and seminars or anyone knowing their names – these same SEOs would have a hard time getting anyone’s attention… just like the clothespin in the picture.

So when you hire an SEO – hire whoever is good and pay them what they’re worth. The more you can budget the more work can be done which even Aaron Wall says is what you need to rank well today “…you can’t just replicate what they have done, you also have to do unique and linkworthy things that will help you overcome their early market lead…”

The only reason we have to do something so much better and more linkworthy is because now that the link equity that they have gained from the authority sites has made their sites authority sites, they have turned off the link equity page rank juice – for them to link to you, you have to be better than them. For them to GET the juice in the first place, practically all they had to do was exist because there was nothing else for the authority sites to link to besides them.

Older domains make life oh so easy – don’t fall for the “experienced” SEO line of bull. Newer ones are just as good. My advice to those starting out? Keep your eye on the old coots – and start your own groups. They may be the “A” listers and the newer SEOs the “B” listers for a while – but being from NYC, I’m used to being a “B” lister. Screw the “A” list. They’re going to fall off into the Pacific anyway, come the next big earthquake.

Click here to Sphinn This.

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